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Joint Commission Reporting

About Us

Joint Commission Reporting

Reporting Quality and Safety Issues to Joint Commission

Mercy Health publicly reports its hospital quality data in order to meet the highest standards for quality healthcare delivery and maintain transparency to the communities we serve.

The quality measures that we collect and report were developed by national healthcare quality organizations based on extensive scientific evidence. These measures reflect a hospital’s overall quality of patient care. We strive continuously to give all patients the best care possible.

Any individual who has concerns about safety or quality of patient care at Mercy Health may report these issues to the Joint Commission on Accreditation of Healthcare Organizations (JCAHO). JCAHO may be contacted by:
  • Visiting their website at www.jcaho.org
  • Calling 800-994-6610 Mon. - Fri., 8:30 to 5 p.m., Central Time
  • Faxing your concern to the Office of Quality Monitoring at 630-792-5636
  • Emailing your concern to the Office of Quality Monitoring at complaint@jcaho.org
  • Mailing your concern to the JCAHO Office of Quality Monitoring at One Renaissance Boulevard, Oakbrook Terrace, IL 60181

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