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St. John

1800 Logan Street, Over-the-Rhine, 45202, 513-981-5800

Hours of Operation

Monday – Friday 8:00 a.m. – 4:30 p.m.

Mercy Health - St. John (St. John) is a social service agency that, for 77 years, has been committed to providing emergency and self-sufficiency services to individuals and families in crisis.  St. John’s programs continue to evolve to address the growing needs of underserved people in our community through committed staff, donors, volunteers and community collaborations. St. John has 18 staff members and 2,529 volunteers who served over 28,000 hours in 2013.

Our Programs Include:

MEDICAL OUTREACH SERVICES - Supported by United Way of Greater Cincinnati and Interact for Health

Safety Net Clinic

In 2013, St. John hired a Nurse Practitioner and acquired several grants to fund a Medical Assistant to expand the capacity to provide medical care in Over-the-Rhine. The primary diagnoses of patients seen in St. John’s Clinic are hypertension, Type II diabetes, mental health and COPD/asthma. More than one-fifth of patients do not have a regular source of primary care. In 2013, St. John provided a total of 226 clinic visits to 179 patients. We referred 146 patients to a medical home.


St. John received a grant from Interact for Health to contract with a psychologist from Talbert House for eight hours each week to respond to the behavioral health needs of clients seen in St. John’s Clinic.
  • We referred 60 people to the psychologist for mental health consultations
  • Predominant diagnoses and complaints included: depression, anxiety, unmet basic needs, trauma, grief and loss and co-morbid mental health and substance abuse.

Vision Assistance

A collaborative arrangement with several area optometrists enabled St. John to provide 65 people with a free eye exam and glasses at a low cost of $40 each totaling $2,605. An additional 18 people received eye exams and glasses at no charge.

SOCIAL SERVICES - Supported by United Way of Greater Cincinnati

Emergency Financial Assistance

This program entails intensive case management to families to avert an immediate financial crisis and in many cases homelessness. In 2013: 
  • 252 households received direct emergency financial assistance for rent, deposit and/or utilities
  • 56 households were referred for Stabilization Services, which includes employment services, financial education, financial assistance, housing assistance, legal services, non-cash benefits and physical/mental health services
  • 160 people living in 49 households received on-site Stabilization Services case management  (Shelter Diversion program)

Basic Needs Emergency Assistance

  • 1,783 households received an emergency three-day supply of food
  • 1,152 households received clothing totaling
  • The average number of households we served each day was 11.48 totaling an average of 25.38 individuals
  • Every day at lunch time, volunteers and staff distribute a sandwich, hot soup (during the cold months), fruit and dessert through St. John’s lunch window. During 2013, we served 225-275 people each week day and 120 people each weekend day

Emergency Family Shelter    

This program provides clean, safe, temporary housing for two-parent and single-parent families. This is one of only three shelters in Greater Cincinnati that offers apartment-style housing for residents. St. John serves more homeless families than any other shelter. Family members are eligible to participate in any or all of St. John’s programs. In 2013, 593 homeless individuals (including 416 children) in 133 families received case management, assistance in managing finances, family counseling, childcare referrals, bus tokens, funds for gas and laundry, emergency food and other types of support to help families move out of the shelter and:
  • 95% obtained a positive housing outcome when they moved out of the shelter
  • 42% of families who exited the shelter increased their income

The Bridges Program

St. John offers a 12-week job readiness program that is available mornings, afternoons, and evenings with a capacity to serve 30 participants per class totaling up to 60 participants in the spring, summer, and winter. This pre-employment training program enables students to learn common computer applications and professional correspondence skills that will enhance employability, assist with job searches to obtain a living wage and/or expand employment opportunities.  The average participant in the Bridges Program is a 50-year-old, unemployed/underemployed adult without benefits and a financially disadvantaged head-of-household.

In addition, St. John offers one-day computer classes for a $25 fee accommodating up to 20 students per class. Training topics include computer basics and Microsoft applications including Word, Excel and Powerpoint.

Youth Development Program

The Youth Development Program focuses on teen and pre-teen students. Most program participants reside in the Over-the-Rhine community or other communities where there is a high incidence of crime and violence, drug activity, high school drop-out rates and few social or employment opportunities. The program provides support and enrichment activities to help young men and women become responsible adults by teaching positive decision-making skills, conflict resolution and violence prevention. We hold peer-to-peer discussion and support groups on-site at four different schools weekly. Teachers refer at-risk students directly to participate in the peer group.

SOCIAL SERVICES - Seasonal Programs

Summer in the City – In August, our annual back to school fair equipped 216 children with backpacks and other essential school supplies to prepare them for a successful school year.

Circle of Giving Program – In 2013, we distributed gifts to 240 families, helping more than 1001 individuals (286 adults and 715 children).

Volunteer Program

The many programs offered by St. John depend on participation from volunteers. We utilize volunteers for special projects that include the Annual Mardi Gras for Homeless Children, the Summer in the City Back to School event and the Circle of Giving Program (an adopt-a-family program). On a daily basis, volunteers help prepare and distribute lunches at our sandwich window, sort food/clothing donations and assist clients in our Material Resource Department, act as front desk receptionists, do data entry for agency programs, tutor Bridges students and help the organization in a variety of other ways.  


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